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From the Desk of the MD – February 2012

From the Desk of the MD – February 2012

Welcome to our first newsletter of 2012. With the New Year already well under way, we trust you are excited about the possibilities that the rest of the year holds. Ascent Technology is certainly looking ahead to an interesting next few months, as we continue to...
Service excellence turns customers into clients

Service excellence turns customers into clients

The key difference between a customer and a client is that where a customer uses your service once, a client repeatedly makes use of your service and organisation, thus building a trusted advisor relationship with you. Nowhere is this more so, than in the specialist...